Support Plans

Main Benefits

Email Support

Get Unlimited Email Support

Phone Support

Get Phone Assistance

Remote Support

Instant Remote Assistance

Live Chat

Instant Help With Live Chat

Avast Specialist

Avast CloudCare Support Specialist

Backup Solutions

Advice or Assistance with Offsite & Onsite Backup Solutions

Diagnostic Software

Software That Helps Diagnose & Prevent Issues

Ticket System

Track Jobs via Ticket Support System

HOME BASIC
$50 (1 PC / 3 Months)

15 Mins Support Time (Monthly)

Email Support

Live Chat Support

Phone Support

Remote Support

 

HOME STANDARD
$100 (1 PC / 3 Months)

1 Hour Support Time (Monthly)

Unlimited Email Support

Unlimited Live Chat Support

Phone Support

Remote Support

Service Software

HOME PREMIUM
$150 (2 PC / 3 Months)

1.5 Hours Support Time (Monthly)

Unlimited Email Support

Unlimited Live Chat Support

Phone Support

Remote Support

Service Software

BUSINESS BASIC
$150 (2 PC / 3 Months)

1 Hour Support Time (Monthly)

Unlimited Email Support

Unlimited Live Chat Support

Phone Support

Remote Support

Backup Monitoring

Service Software

 

 

 

BUSINESS STANDARD
$300 (5 PC / 3 Months)

2 Hours Support Time (Monthly)

Unlimited Email Support

Unlimited Live Chat Support

Phone Support

Remote Support

Backup Monitoring

Service Software

Priority Service

25GB Cloud Backup

 

BUSINESS PREMIUM
$500 (10 PC / 3 Months)

3 Hours Support Time (Monthly)

Unlimited Email Support

Unlimited Live Chat Support

Phone Support

Remote Support

Backup Monitoring

Service Software

Priority Service

25GB Cloud Backup

Server Support

Need an Extra Home Computer Covered?

$30 Extra

Need an Extra Business Computer Covered?

$60 Extra

Not quite the right plan?

We can customise a plan just for you

got any questions? take a look at the