Beware of Optus scam email asking for credit card details

A warning by the Australian Communications and Media Authority (ACMA) has been issued regarding an Optus email scam that is currently circulating in Australia via email.

The fake emails are disguised as unpaid bills and contain the subject line ‘We are unable to process your last payment’. The aim is to phish for credit card information.

Here is an example of what the email looks like

The fake emails are sophisticated and use a web address that looks like the real Optus website. The email contains a link to a fake ‘pay your bill’ page, which then asks for your credit card details.

Optus have stated “Optus was made aware of a phishing email that some Optus customers may have received over the weekend, requesting them to confirm their payment details.

The telco has also taken measures to protect those who may inadvertently click on the scam link.

We reacted quickly to block the website linked to the email, which will ensure Optus mobile and internet customers who mistakenly click the link won’t be able to access the site. We’ve also reported the site and requested it is taken down.

Optus stated that it does not send its customer unsolicited emails asking for personal or sensitive information. If you do receive a scam email or SMS report it to Optus as well as Scamwatch. The latter also offers advice and resources to those who have been victims of a scam.

You can find more information about protecting your email from scams over at Stay Smart Online.


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